Shipping and Delivery Policy

At NewYork Machines, we are committed to providing efficient and reliable shipping services, ensuring a seamless experience for all our customers.

Processing Time:

  • Orders are processed within 1-2 business days after payment confirmation.
  • In-stock items are typically dispatched within this timeframe.

Shipping Methods:

  • We offer various shipping options to suit your needs:
    • Standard Shipping: Delivery usually within 3-5 business days.
    • Expedited Shipping: For faster delivery, we offer expedited options, typically delivered within 1-2 business days.

Shipping Costs:

  • Shipping costs are calculated based on the weight, size, and destination of the package.
  • Free shipping may be available for orders above a specific value or during promotional periods.

International Shipping:

  • Currently, we only offer shipping within the domestic region.
  • For international orders, please reach out to our customer support team for assistance.

Delivery Tracking:

  • After shipment, you will receive a tracking number via email, allowing you to monitor your order’s status in real-time.

Delivery Issues:

  • If you encounter any delivery issues or delays, please don’t hesitate to contact our customer service team.
  • We are dedicated to resolving any problems promptly to ensure a smooth delivery experience.

Note:

  • Shipping and delivery times may vary due to unforeseen circumstances or external factors beyond our control.
  • We prioritize fast processing and timely delivery to ensure customer satisfaction.

For further inquiries regarding shipping or delivery, feel free to contact our customer support team.